Bandai Namco Games Support

Customer Support

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Thank you for visiting the BANDAI NAMCO Games America Console support page.

Phone Line Business hours:

(408)-235-2222 (for technical support/warranty replacements)
Monday - Friday (except major holidays)
9:00am - 1:00pm, 2:00pm - 5:00pm PST

Please note: Gameplay assistance is not provided over the phone line listed above, only technical support or warranty related inquiries. PC Support only provided through email service below (due to the various configurations of hardware in home console PC's).

For gameplay assistance, feedback/suggestions, or if you were unable to locate the answer to your question on our knowledgebase please send an email to our support mailbox: support@bandainamcogames.com

PS. When sending an email to our support mailbox please DO NOT send multiple emails as each new email sent will move you to the end of the queue and delay your response.

 

Contact information for the BANDAI NAMCO Games Store can be found at: http://www.bandainamcogamesstore.com/info/contactUs


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